Q1. Why are you nominating this person?  What contribution(s) and achievement(s) qualify the nominee for this award? Was their contribution(s)/achievement(s) for their organization, business, or client?

Moira has established her self as a well respected industry expert leader in the field of DevOps. Her authentic leadership and tenacity in the DevOps area is undoubtedly helping  Vodafone transform itself to a  best in class Digital Telco.  Vodafone set itself the challenge to win more business by transforming the way it operates, becoming more lean and adopting modern software development SAFe Agile principles. Moira has been at the forefront of this digital transformation. Rapidly bringing IT and Operations teams together working through new process defintions of DevOps and design thinking, Moira quickly established herself as a pivotal force within the project lead teams. She collaborates and brings IT and operations together, leads with passion and flair, enthusing a can- do attitude with all her teams. She  always ensures that the end goal of superior customer service is foremost always in everyones mind. Her sucesses have been praised with the Technology Teams     Moira success include the following programmes :  Global IT Operations DevSecOps Programme in July 2021, she has managed to mobilise a 'volunteer' team driving cultural change through delivery of a Playbook and success stories. This has contributed to an acceleration of DevOps ways of working and transformation across 11 European markets and shared technology services teams in India, Egypt and Romania.

Q2. What metrics, if any, coincide with this nomination (e.g., financial, business growth, or client satisfaction impact)?

Moira passionately believes that Vodafone's Customer Service Experience is underpinned by it's Employee experience - the better we work with each other, enables us to give a better experience to our customers.  This is why she is passionate about DevOps, the evolution of IT Operations (who support our customers and deal with technical issues that underpin our services) to evolve to be empowered to engineer and design for good sustainable, reliable Operations.  The metrics being used are the increased number of IT Operations colleagues who are working in DevOps ways of working as opposed to just Traditional IT Operations. They must be seen to influence the engineering and automation of IT Operations and work closely with our Software Engineering teams to deliver lasting innovative value through the Products and Services we support. This all starts with the Education of DevOps, and how we collaborate and interact with our Delivery teams vis-a-vis the DevOps Playbook, DevOps Maturity Models, evolution of ITSM processes and Success stories. The Playbook publication and communication posts have received over 13000 views internally in under 6 months. Whilst it's really difficult to measure Cultural transformation, Moira has certainly been the driving force of DevOps culture within IT Operations Engineering and built amazing relationships within the rest of the Vodafone Global Digital and IT championing collaboration and 'Getting it done Together'.

Q3. Please describe their influence. Is it internal via leadership roles, chairing groups, etc. or external via social media, speaking engagements, thought leadership, etc.?

Q4. What personal qualities have they demonstrated that would qualify them for this nomination (e.g., promotes collaboration, great communicator, supports other women, leads by example)?

Moira is inspirational, caring, dedicated, driven and focused.  She oozes a Can-Do infectious attitude, bringing everyone on the journey with her.   Moira is passionate about her work and the impact it makes on the end customer. She encourges and inspires all those that work with her, coaches and mentors colleagues in IT Operations with her skills in Project Management, Service Design, Business Analysis, Design Thinking, DevOps and Agile ways of working. She has exemplary team leadership skills and people skills, always compassionate and empathetic to all team members. Moira is passionate about Women in Tech, she volunteers on the Vodafone Women in Tech network,  running brainstorm ideas on a programme of events  and is a great  role model to many young women in Vodafone. Externally, she has also been part of the 'Step Up' Mentoring programme, mentoring graduates helping guide them into the first steps into their career. Passionate about bringing people, process, technology and experiences together to deliver new products or solutions and implementing changes to ways of working. Experienced stakeholder manager and collaborator with an ability to see things from different perspectives.  A driven leader who strives for new challenges and growth. Moira  enjoys working cross-functionally and directly leading a team, and thrives on learning, teaching and mentoring others. she is a strong team playerIn 2021 Vodafone presented at the LA DevOps Conference.

Q5. Is there any other information you would like us to consider?

If endorsements are anything to go by, she also received a personal invitation to Las Vegas and an email from Gene Kim (author of The Phoenix Project book and many other DevOps books). He quoted in an email,  "I loved your talk for so many reasons — you had asked me what made us think of your talk.  I took a couple of minutes to write down why.

  1. It's such an incredible initiative, focusing on a constituency that is at risk of being ""left behind"", but also helps achieve one of the top strategic objectives.
  2. It's such a clever program, because it helps teach so many of the techniques and skills to people, just by being involved in the program, or by volunteering (e.g., journey mapping, sprint planning, user personas, etc.)
  3. And I loved the program because it was driven more as a community program, as opposed to some top-down mandate, genuinely caring for the people in that community.  And so much validated by the exciting testimonials that you got!!" 

    Gene Kim - IT Revolution) (The Godfather of DevOps). 

Nomination Summary

Every project, team and company needs a Moira! Shes the super cool Rock star leader who brings the band together to collaboratively work together and perform at their very best. Under Moira,  teams  gets things done in the face paced world of technology transformation and DevOps. Under Moira we are all  ecouraged all to keep learning and growing.  Whats most admirable about Moira is that she  values everyone she works with, she has time for us all, she values diversity, different viewpoints and opinions and that's why we all love to work with her.  In her recent "We are Vodafone podcast" she told us  "Be curious and learn something new everyday and be comfortable with not knowing everything" She is so right!

In which of the following years did the nominee demonstrate these qualities/achieve these results? Select all that apply.

2021, 2022, 2023