The ISG Index is the authoritative source for market intelligence on the enterprise technology sector. Using our unprecedented data assets, as well as our practitioner-led view into the industry, the Index provides technology leaders, service providers, software vendors and investors with valuable insights into current market trends and future projections. 

WHAT YOU'LL DISCOVER

• Latest market data on the health and growth of the global technology industry.
• Expert analysis of how macroeconomic and geopolitical conditions are shifting demand for services and software.
• How service and software providers are accelerating their move to agentic AI.
• How AI is transforming software applications into essential enterprise platforms.
• Inaugural results from the ISG AI Index™ — a new benchmark measuring AI's commercial impact across infrastructure, software, and managed services.
• Live Q&A on global and regional market changes.

AI is reshaping the global technology services sector. The question is how much, where and who is capturing the value. The ISG AI Index™ is a new benchmark that measures AI’s commercial impact across infrastructure, software, and managed services — anchored to December 2022, the start of the current AI era, and updated each quarter alongside the ISG Index.

INAUGURAL RESULTS

• IaaS has captured the first wave of AI value, driven by hyperscaler capital investment at a scale the industry has not seen before.
  Revenue +100% · Profitibility +60% · Stock +113% · CapEx +265%
   
• SaaS is monetizing next, with revenue and backlog both growing ahead of profitability as the market works through AI pricing and economics.
  Revenue +61% · Profitability +18% · Stock +39% · cRPO +71%
   
• Managed services is flat on the composite, but productivity indicators are moving. The bigger impact on services is still ahead.
  Revenue +8% · Profitability +4%  · Stock -36% · Revenue/employee +8.5%
   
• Revenue growth is running ahead of profitability in every segment. AI is showing up in top-line results before it reaches margins.

Join us, July 9^th

Steven Hall
Chief AI Officer, ISG

Stanton Jones
Distinguished Analyst, ISG

Kathy Rudy
Partner & Chief - Data and Analytics, Head of ISG Data, Analytics & Technology Office, ISG

Namratha Dharshan
Chief Business Leader, ISG India Research

Mark Smith
Partner & Chief AI & Software Analyst, ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data and research, in-depth knowledge and governance of provider ecosystems, and the expertise of its 1,500 professionals worldwide working together to help clients maximize the value of their technology investments.