IT services sourcing is witnessing a shift as AI Ops is enabling service providers to deliver solutions more rapidly, to higher standards, and with improved levels of efficiency. Sourcing plays a key role in ensuring the benefits are realised by organisations.
 
We’ll be exploring the impact of AI Ops on IT Sourcing in our next CoP. We hope you can join us for this interactive session to share and explore:

The potential benefits available to clients from their IT service partners through AIOps.

Challenges impacting the adoption of AI Ops.

Perspectives from CoP participants – knowledge and observations.

27 March 2025
8:00 - 9:00 AM AEDT

Collins Kitchen - Grand Hyatt Melbourne
123 Collins St, Melbourne VIC 3000, Australia

Join ISG speakers and a group of peers for an interactive and informative Community of Practice breakfast meeting. 

Please arrive at 7:30 AM AEDT for an 8:00 AM start.

The purpose of the Community of Practice is to bring together technology, business, and sourcing professionals to share knowledge, collaborate on ideas, and advance our collective understanding. The format for these events are small, personal gatherings over breakfast from 8-9am, where discussions will be facilitated by ISG advisors on a selected topic. 

Troy Williams
APAC Digital Lead & VIC Regional Manager, ISG

Ashish Nasa
Principal Consultant, ISG

Dan Gilchrist
Director, ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services sourcing that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledgeof provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments