ISG invites enterprise customers and providers to join our upcoming ISG Star of Excellence webinar. You will learn about enterprise CX  trends, gain the latest insights from ISG’s voice of customer research and discover how ISG Research and Advisory business leverages this information. 

Join us to discover the 2024 ISG Star of Excellence CX award categories and find out who is eligible to qualify.

Get a sneak peek into the first two quarters of CX Insights reports of 2024 that analyze enterprise satisfaction insights across all industries and technologies.

Stay up-to-date and do not miss the mid-year 2024 webinar of the ISG Star of Excellence™️ program designed to enhance your understanding of the interplay between supply and demand. 

Learn about key enterprise experience drivers for IT/BPO service providers

Understand the nuances in the ISG Star of Excellence™ program methodology

Understand the multiple ways ISG collects enterprise feedback

Learn about the upcoming 2024 ISG Star of Excellence™ annual award categories and criteria

For Providers:
Understand the depth of ISG Research about what your clients feel about you, how you stack against your key competitors in terms of enterprise CX and why nominating your clients for this program is essential.

For Enterprises:
Understand what is in for you and why sharing your provider or vendor experience with ISG is important.

Provider Audience
Analyst and Advisor Relations as well as CXOs, Product and Service Line Owners

Enterprise Audience
IT/Digital Leaders, Operational Leads, Line of Business Users, Procurement and Vendor Management

Jan Erik Aase
Partner, Principal Analyst & Global Head – ISG Provider Lens/ISG Research

Heiko Henkes
Director & Principal Analyst, Global IPL Content Lead

Mrinal Rai
Assistant Director & Principal Analyst

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.